British Airways long-awaited refurbishment of its New York JFK Terminal 7 first class lounge has been completed.
The lounge is the airline’s first long haul lounge to debut a new design direction that passengers have seen in Rome and Aberdeen, and which will also be rolled out to Geneva, San Francisco and Johannesburg.
The refurbishment forms part of a £52 million investment in the British Airways customer experience at JFK’s Terminal 7.
The Concorde Room at JFK, for First customers was refreshed earlier this year and customers flying in First and Club World have also seen an improved check-in experience at the Terminal’s new Premium Zone, with direct access to Fast Track security. The new First Wing and First check-in are also open to ensure a smooth start to the journey.
The airline has also upgraded the main concourse for all customers adding extra seating in the gate areas and increasing access to power for customers to charge their electronic devices before flying. Security and check-in zones have been redesigned to improve the look and feel of the terminal and speed up the process of travelling through the airport. Customers also now benefit from updated washrooms and a new customer service desk, in the departures area.
British Airways will complete its refurbishment of Terminal 7 in 2019, after the upgrade of the Galleries (business class) lounge has been completed.