The 2018 Business Traveller Awards were announced at a luncheon at London’s Royal Garden hotel on Monday, October 15, by the publishers of Business Traveller magazine, Panacea Media, and presented by special guest Rt Hon Michael Portillo.
Sponsored by Panasonic, the Business Traveller Awards are voted for by readers of the magazine, with the results authenticated by an independent auditing company, and are widely recognised as the market’s benchmark for excellence. A fixture of the business travel and hospitality calendar for more than 30 years, this year’s hotly contested awards were attended by more than 250 industry leaders.
Singapore Airlines took an impressive four awards, being named Best Airline, as well as winning in the Best Asian Airline, Best Economy Class and Best Cabin Staff Class.
British Airways again took the awards for Best Short-Haul Carrier, Best Frequent Flyer Programme and Best Airport Lounge, for its Concorde Room at London Heathrow T5, while oneworld was named Best Airline Alliance.
Meanwhile Qatar Airways won three awards for Best Long-haul Airline, Best Business Class and Best Middle East Airline, Emirates was named Best First Class, Virgin Atlantic Best Premium Economy Class, and Easyjet Best Low-Cost Airline.
Delta Air Lines was named Best North American Airline, South African Airways Best African Airline and Aeroflot Best Eastern European Airline.
For a phenomenal 31st year in a row, Singapore’s Changi airport won the Best Airport in the World award, while Amsterdam Schiphol took the Europe prize, and London Heathrow was named Best Airport for Tax-Free Shopping.
Avis was again named the Best Car Rental Company Worldwide and in Europe, while Virgin Trains retained the Best UK Domestic Train Service award.
In the hotel categories InterContinental Hotels & Resorts won Best Business Hotel Chain Worldwide and Best Business Hotel in the UK for the InterContinental London Park Lane, while Hilton took three awards for Best Business Hotel Chains in the UK and Europe, as well as Best Hotel Loyalty Scheme for Hilton Honors.
Mandarin Oriental bagged the award for Best Luxury Hotel Chain, while The Shangri-La Singapore won Best Business Hotel Worldwide.
Other winners included Rotana Hotels & Resorts, Shangri-La Hotels & Resorts, Oberoi Hotels & Resorts, Langham Hotels & Resorts, Premier Inn, Marriott Hotels, Ascott the Residence and Regal Airport Hotel Hong Kong.
More than 250 executives from across the travel industry attended the awards, which were voted for by readers of the leading UK magazine, with the results authenticated by an independent auditing company.